Comments on: Hubba Tour Tent Review: Technological Innovation Gone Wrong

By: packdude

packdude — Fri, 20 Nov 2020 23:23:44 +0000

Thank you for saving me from this tent BEFORE I had troubles like you.

By: Nicolas Lamborelle

Nicolas Lamborelle — Mon, 06 May 2019 00:11:09 +0000

In reply to Rolling East. We got lucky and MSR exchanged our tent for a Hubba hubba + gear shed right away in Bangkok :-D. I sent them your post and the whole thing took less then a week !

By: Rolling East

Rolling East — Sun, 05 May 2019 21:26:51 +0000

In reply to Nicolas Lamborelle. So sorry you had the same issues! It always disappointing when this happens on tour.

By: Nicolas Lamborelle

Nicolas Lamborelle — Tue, 02 Apr 2019 21:01:25 +0000

We are currently touring in SE Asia and we indeed confirm everything said in this review. Starting warranty claim now.

By: kappazeta

kappazeta — Fri, 09 Nov 2018 07:08:27 +0000

Same issues here. We bought the tent earlier this year, started using it in late september, condensation dripping on our sleeping bag and mattresses, making them wet. Forced to put the tent away in the morning while still wet on the inside and we had to use it every second night to dry it properly. First light rain and water was leaking inside. We are in contact with Msr customer service and now that we got a new tent (not budgeted expense!) we can send our Hubba tour 2 back for “evaluation” as they asked us. We’ll see what the answer will be…

By: kappazeta

kappazeta — Fri, 09 Nov 2018 06:42:02 +0000

Same here. We bought the Hubba Tour 2 earlier this year for a long bike trip. First nights inside, not even cold (beginning of October in Southern Europe), condensation was raining on us, our sleeping bags and mattresses. First (light) rain and it was leaking inside. Wet tent almost every morning. We are currently travelling, we had to buy a new tent (non budgeted money, a lot). Customer service at first asked us for pictures of the problem, we sent them and asked what they could do. They said that no refund is possible. I asked what they could do and they just told me to send the tent back for evuation. We will do it now that we got our new tent and see what happens.